At 769, your privacy is not merely a legal obligation — it is our genuine commitment to every member. Find out exactly how we collect, use, and protect your personal information.
Our Privacy Commitment: 769 complies with Malaysia's Personal Data Protection Act 2010 (PDPA). All personal information you provide to us is stored securely using industry-standard encryption technology and is never sold to third parties.
We invest seriously in data security infrastructure so you can play with peace of mind, without worrying about the safety of your personal information.
All data transmitted between your device and 769 servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Your data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and round-the-clock 24/7 security monitoring.
Our identity verification (KYC) process uses fully encrypted channels. Documents you submit are stored securely and accessible only by authorised personnel.
769 has never and will never sell, rent, or transfer your personal information to third-party advertisers or data brokers without your explicit consent.
Our privacy policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always legally protected.
You have full control over the marketing communications you receive from 769. Unsubscribe at any time through your account settings — easily and instantly.
To provide a safe and responsible online casino platform service, 769 collects several categories of personal information from our members. We only collect information that is strictly necessary for the stated purposes.
769 never collects sensitive information such as biometric data, religious beliefs, or medical records. All data collection is strictly limited to what is necessary for platform operations.
Information collected by 769 is used transparently and only for legitimate purposes. Below is a full breakdown of how each category of information is used in our platform operations.
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Account management and identity verification | Name, IC/passport, email, phone | Contract performance |
| Processing deposits and withdrawals | Bank details, e-wallet | Contract performance |
| Fraud prevention and AML | Financial data, activity logs, IP | Legal obligation |
| Customer Support | Email, phone, communication records | Legitimate interest |
| Responsible Gambling | Gaming activity data, wagering habits | Legal obligation |
| Marketing and promotions (with consent) | Email, communication preferences | Consent |
| Platform improvement and analytics | Log data, user behaviour | Legitimate interest |
769 will not use your personal information for any purpose beyond those stated above without notifying you in advance and obtaining appropriate consent where required by law.
The security of your personal data is a responsibility we take very seriously. 769 implements a range of technical and organisational security measures to protect your information from unauthorised access, loss, or disclosure.
769 retains your personal information for as long as your account is active, or for as long as it is needed for the purposes stated in this policy. Following account closure, we retain your data for a minimum of 5 years to comply with legal obligations related to gambling, finance, and anti-money laundering regulations in Malaysia.
While we employ the best security measures available, no system on the internet is 100% secure. Please ensure you use a strong password and do not share your login credentials with anyone to protect your own account.
769 does not sell or rent your personal information to any third party for marketing purposes. However, there are limited situations where we need to share your information with certain parties to enable us to operate effectively and comply with the law.
All third parties working with 769 are required to comply with data protection standards equal to or higher than our own. We conduct thorough due diligence on all partners before sharing any member information.
769 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain login session security, and understand how members use our services.
You can manage or block cookies through your web browser settings at any time. Please note that blocking essential cookies may affect the core functionality of the 769 platform. For more information on managing cookies, refer to the help guide of your web browser.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have important rights regarding your personal information held by 769. We are committed to ensuring these rights can be exercised easily and without obstacles.
To exercise any of the above rights, please contact our Data Protection Officer team via email at [email protected]. We will process your request within 30 business days. In complex cases, this period may be extended to 60 days with prior notice to you.
In certain situations, your personal information may be transferred to, or stored on, servers located outside Malaysia. This may occur when our cloud service providers or technology partners operate infrastructure in other countries.
When international data transfers occur, 769 ensures adequate protection is provided through:
You can obtain further information about the data protection mechanisms we use for international transfers by contacting our Data Protection Officer at [email protected].
The 769 platform is exclusively for individuals aged 18 years and above only. We do not knowingly collect or process any personal information from individuals under the age of 18.
If we discover or are notified that we have collected information from a minor, we will take immediate action to delete that information and close the account without delay. Parents or guardians who suspect their child has registered on our platform are urged to contact the 769 support team immediately.
If you are aware of any individual under the legal age using the 769 platform, please report it to us immediately at [email protected]. Child protection is a shared responsibility.
769 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to the services we offer.
When there are significant changes to this policy, we will:
We encourage you to review this page regularly. Continued use of the 769 platform after the effective date of any amendment will be considered your acceptance of the updated Privacy Policy.
This Privacy Policy was last updated on: 1 January 2026. This version supersedes all previous versions.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, our team is ready to assist.
Contact the 769 Data Protection Officer (DPO) via:
If you are not satisfied with how we have handled your privacy request or complaint, you have the right to lodge a complaint with the Malaysian Department of Personal Data Protection or the relevant regulatory authority.